FREQUENTLY ASKED QUESTIONS

We specialize in disorders of nerve, muscle and the autonomic nervous system. This includes neuropathy, CIDP, GBS, myositis, muscular dystrophy, myasthenia gravis, ALS, postural orthostatic tachycardia syndrome (POTS) and other dysautonomias. In order to maximize the number of patients we can help, we will not be able to see everyone with these conditions. We truly do wish to focus on “complex” neurology cases. Therefore, every potential new patient will have their case reviewed by Dr. Saperstein and his team.

We are also pleased to provide diagnosis and care for patients with Ehlers-Danlos Syndrome (EDS). We are one of very few sites worldwide that provides comprehensive diagnosis and management of the numerous potential complications of EDS to include joint subluxations, pain, POTS, dysautonomia, mast cell activation syndrome (MCAS), neuropathy, migraines, and TMJ.

Dr. Saperstein and his team are available from 8 am to 4 pm Mon-Tues and Thur-Fri to coordinate your care. We are available by phone, text (via Klara), email, and portal to make sure your health needs are met to include prescription refills, prior authorizations, or completion of needed forms. In addition, for many issues, telehealth consults will be available as an alternative to an office visit. Using your own phone, tablet, or computer you can video conference with Dr. Saperstein over a secure platform. Please click here for more information on this.

We specialize in adult complex patients 16 years old and above – patients with neuromuscular diseases, autonomic diseases, Ehlers-Danlos Syndrome, and Postural Orthostatic Tachycardia Syndrome.

We screen all our potential patients to ensure that we are the right practice for you. Each patient, no matter whether referred by another provider, needs to complete the screening process.

Prepare for your Telemedicine Appointment

Dr. Saperstein and the Center for Complex Neurology, EDS & POTS want you to have a successful appointment. In working together on your care, we can provide you with the best of Dr. Saperstein’s expertise and an excellent experience for you, our patient.

We are pleased to offer telehealth appointments. We will be using Klara and Microsoft Teams, both secure and HIPAA-compliant services. By means of a cell phone, tablet, laptop, or computer with a camera and microphone, you can see and hear your providers at the Center for Complex Neurology, EDS & POTS.

In advance of your telehealth appointment time, we will send you a link. Please check out the link in advance of your appointment. This will allow you to make sure you will be able to connect successfully when the time comes for your appointment.

To help maximize the success of this encounter we encourage you to make a few additional preparations. Please plan out a private and quiet area with good lighting. Make arrangements for children and pets so they do not get in the way. Also, try to minimize noise from dogs or other pets.

For a new patient visit, the doctor will need to examine you. Be ready to remove your shoes and socks and dress in a way that will allow him to see easily see your knees and elbows as well as your arms and legs. Also, please have a flashlight available to allow the doctor to see inside your mouth.

We appreciate your help in working out this alternative during the trying time of the coronavirus pandemic. We look forward to helping with your medical care.

Yes, we are accepting new and out-of-state patients. Patients from out of state who are interested in a new patient evaluation will need to come to the Center in Phoenix for an initial evaluation.

Each patient will be told what their exact costs will be based upon their patient surveys prior to appointment types. Testing is not included in the consultation cost

If you need to be seen for a neuromuscular disorder, such as Charcot-Marie-Tooth Disease, CIDP, GBS, myasthenia gravis, myositis, or neuropathy, please call the office for a separate price list.

We screen all our potential patients to ensure that we are the right practice for you. Each patient, no matter whether referred by another provider, needs to complete the screening process.