What conditions are seen at the Center for Complex Neurology?

We specialize in disorders of nerve, muscle and the autonomic nervous system. This includes neuropathy, CIDP, GBS, myositis, muscular dystrophy, myasthenia gravis, ALS, postural orthostatic tachycardia syndrome (POTS) and other dysautonomias. In order to maximize the number of patients we can help, we will not be able to see everyone with these conditions. We truly do wish to focus on “complex” neurology cases. Therefore, every potential new patient will have their case reviewed by Dr. Saperstein and his team.

We are also pleased to provide diagnosis and care for patients with Ehlers-Danlos Syndrome (EDS). We are one of very few sites worldwide that provides comprehensive diagnosis and management of the numerous potential complications of EDS to include joint subluxations, pain, POTS, dysautonomia, mast cell activation syndrome (MCAS), neuropathy, migraines, and TMJ.

Where is the Center located?

We are located at 1010 E McDowell Rd., Suite 101, Phoenix, AZ 85006.

Dr. Saperstein and his team are available from 8 am to 4 pm Mon-Tues and Thur-Fri to coordinate your care. We are available by phone, text (via Klara), email, and portal to make sure your health needs are met to include prescription refills, prior authorizations, or completion of needed forms. In addition, for many issues, telehealth consults will be available as an alternative to an office visit. Using your own phone, tablet, or computer you can video conference with Dr. Saperstein over a secure platform. Please click here for more information on this.

What age groups do you see at the Center for Complex Neurology, EDS & POTS?

We specialize in adult complex patients 18 years old and above – patients with neuromuscular diseases, autonomic diseases, Ehlers-Danlos Syndrome, and Postural Orthostatic Tachycardia Syndrome.

We screen all our potential patients to ensure that we are the right practice for you. Each patient, no matter whether referred by another provider, needs to complete the screening process.

How to Prepare for your Telemedicine Appointment

Prepare for your Telemedicine Appointment

Dr. Saperstein and the Center for Complex Neurology, EDS & POTS want you to have a successful appointment. In working together on your care, we can provide you with the best of Dr. Saperstein’s expertise and an excellent experience for you, our patient.

To help keep us all as safe as possible from the Corona Virus (COVID-19) we have instituted telehealth appointments. We will be using Klara, a secure and HIPAA-compliant website. By means of a cell phone, tablet, laptop, or computer with a camera and microphone, you can see and hear your providers at the Center for Complex Neurology, EDS & POTS.

In advance of your telehealth appointment time, we will send you a link. Please check out the link in advance of your appointment. This will allow you to make sure you will be able to connect successfully when the time comes for your appointment.

To help maximize the success of this encounter we encourage you to make a few additional preparations. Please plan out a private and quiet area with good lighting. Make arrangements for children and pets so they do not get in the way. Also, try to minimize noise from dogs or other pets.

For a new patient visit, the doctor will need to examine you. Be ready to remove your shoes and socks and dress in a way that will allow him to see easily see your knees and elbows as well as your arms and legs. Also, please have a flashlight available to allow the doctor to see inside your mouth.

We appreciate your help in working out this alternative during the trying time of the coronavirus pandemic. We look forward to helping with your medical care.

Please Register Here

Do you have your new rates posted somewhere to view?

If you are a current patient, you will receive a discounted fee that will be outlined in the letters that are on their way to you.

If you are being evaluated for a new patient appointment, we will let you know the fees prior to scheduling the appointment. That will be dependent upon the complexity of your case.

Are you accepting new patients or patients from out-of-state now?

Yes, we are accepting new and out-of-state patients. Initially, we will go through our in-state waitlist to book their appointments first for appointments beginning in the new year. Then, we’ll go to the out-of-state waitlist for appointments starting in March going forward. Each patient will be told what their exact costs will be based upon their patient surveys prior to their appointment times.

What does this new policy change mean for me as a current patient?

For current patients, the only thing that will change is that there will be a flat fee for follow-up appointments. Testing will be done through an outside company and will be billed to insurance.

What if I'm on the waitlist now?

We will be reaching out to folks on the waitlist to let them know their cost based upon their individual needs.

What about out-of-network claims?

We have signed up for the premium membership of Reimbursify for our patients which will allow them to file claims for free for the next year. The Center will provide patients with a superbill for them to submit for reimbursement from their insurance for out-of-network claims. Click here to file your out-of-network claim: https://reimbursify.com/individual-page/

What is Reimbursify?

Reimbursify is a mobile app that is free to download which allows patients to submit out-of-network superbills to any insurance plan from their smartphone in moments. The app’s dashboard manages your claims, helps you make new claims, and keeps track of pending reimbursements. Click here to file your out-of-network claim: https://reimbursify.com/individual-page/

What if I need to be seen for a neuromuscular disorder?

If you need to be seen for a neuromuscular disorder, such as Charcot-Marie-Tooth Disease, CIDP, GBS, myasthenia gravis, myositis, or neuropathy, please call the office for a separate price list.

How do you decide who is the right for the practice?

We screen all our potential patients to ensure that we are the right practice for you. Each patient, no matter whether referred by another provider, needs to complete the screening process.