INSURANCE
Starting January 2022, the Center for Complex Neurology, EDS & POTS (The Center) no longer contracts with any insurance provider. We deeply regret the impact this will have on patients, but caring for a complex population using the insurance model as it currently exists is not sustainable.
We do not submit medical claims on your behalf; however, we will provide you with a superbill that you may submit to your insurance company for possible reimbursement. At least partial reimbursement may be possible if you have out-of-network coverage (this will depend on your insurance). We cannot request or accept single case agreements.
Dr. Saperstein no longer participates in Medicare or Medicaid programs. If you are a Medicare, Medicaid or AHCCCS member and wish to become a patient of the Center for Complex Neurology, EDS & POTS, you are required to accept the terms and conditions set forth in a private contract between you and Complex Neurology, LLC. This private contract outlines that no Medicare or Medicaid payment will be made to you or to Complex Neurology, LLC for the services provided by Dr. Saperstein or the Physician Assistants, even if such services are covered by Medicare or Medicaid. Under this private contract, you acknowledge that you accept full responsibility for all charges for services provided by Complex Neurology, LLC and that payment is due in full at the time care is provided.
Laboratory, imaging, other diagnostic tests, as well as medications and infusion therapies ordered by providers at our Center should be covered by most insurance companies and Medicare, but it is your responsibility to verify whether this is the case for your specific plan.
A federal law called the CURES Act prohibits anything ordered by a provider who is not registered with AHCCCS or Medicaid from being covered. So, if you have AHCCCS or Medicaid you will need a primary care or other provider willing to order tests or treatments; we will not be able to do that.