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The Screening Process:
You will start with a screening that includes:
- Sending us a text with Klara or send us a message through the Contact Us form on the website
- A form explaining what you want to see Dr. Saperstein
- A link to a survey that goes over your symptoms (This survey takes about 30 minutes to complete, so please set aside time to complete this in one sitting. Without this survey, we cannot appropriately screen your case.)
Once your screening is completed, Dr. Saperstein reviews it. Occasionally, we may request medical records to fully understand your medical picture. We will inform you whether we will accept your case.
The Intake Process:
If, after screening, we determine that you are appropriate for our office, we will send you another Klara message with the intake documents.
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These include:
- Review of and proof of receipt of Privacy Policies
- Patient Intake and Registration Form
- Acceptance of Financial and Appointment Policies
- HIPAA Consent to Share Information (if you want to allow us to speak with a parent, spouse, sibling, etc)
- Medical Records Requests – records from prior providers you have seen for your medical issues and your Primary Care Provider
- A picture of your photo identification (if a minor, the parent’s photo ID)
PLEASE NOTE:
We require all your forms and information to be completed prior to scheduling the appointment.
Due to the complex nature of our patients, we must have medical records in time for your appointment.[/vc_column_text][vc_column_text]Click here to chat with us to start the screening process on our HIPAA compliant Klara portal.[/vc_column_text][vc_column_text]
Know that we’ll need to have all your forms and information in prior to scheduling the appointment.
- Complete Dr. Saperstein’s EDS/POTS Questionnaire so we have a better understanding of your symptoms.
- Complete our brief Patient Intake Form (fillable online with Adobe Reader).
- Medical Records from your prior physician and your current primary care provider. You can use our form to print out and drop off or fax it to your doctor’s office. (No fax? Email it to us and we’ll fax it for you)!
- Review HIPAA and completed Receipt of HIPAA.
- Completed Financial and Appointment Policy Form.
- Please review our Financial and Appointment Policy. You will be expected to sign this during the intake process on the portal.
Due to the high demand and complexity of the patients we see at the Center, we require you to complete all your paperwork prior to your appointment. Our team reviews all paperwork for completeness and makes sure that the medical records are in-house so they can be reviewed prior to your appointment. Without any records at least 48 hours prior to your appointment, we have the right to cancel your appointment and put in someone from the waitlist.
We make it easy to do this, using our Klara App. You’ll start with a screening that includes a form explaining what you want to see Dr. Saperstein for, and a link to a survey that goes over your symptoms.
To avoid confusion and disappointment, it is our policy not to schedule any appointments going forward without medical records and paperwork in-house.
If you are approved for a visit, you will receive the rest of the forms. Once we have the forms, some of your past medical records, and a copy of your ID, we can get you scheduled.
Be prepared to pay your deposit (should you have one) at the time of registration for your appointment.
Questions? Feel free to contact our office.[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][/vc_column][/vc_row]